Wide Heart Crystal

• The final quality of a personalized photo item depends on the original photo you provide us. The general rule is the better the quality of the photo the better quality engraving or printing it will provide for. Well lit, high resolution photos provide the best results.  It is not necessary to upload pre cropped pictures. Our professional staff of artists will crop the pictures according to the shape and edges of the item you order. If you have any specific requests, please write them under “Special Instructions”.

• We don’t include any backgrounds on 2D crystals. However, if people are sitting on grass, the floor or a chair, we may include those objects.

• For a personalized item, you have the option of engraving words along with your photo. We have a character limit including spaces since longer text might interfere with the images. The character limit will depend on the size of crystal chosen. Don’t worry, if we are concerned that there are too many words, we will contact you.
• For optimal viewing experience we highly recommend adding a Custom LED Base to your order

Dispatching/Delivery:
• Dispatch in 24* working hours.( * indicate that it may be delay during any official holiday/emergency/ Closed by government)
○ After Dispatch it may take 3 – 5* working days. ( Delivery time depend on delivery area as well as* indicate that
it may be delay during any official holiday/emergency/ Closed by government).